SHIPPING INFORMATION

Effective Date: January 7, 2026

At Auczon Store by Creekview Santa Rosa, LLC, we strive to deliver your high-quality T-shirts as quickly and efficiently as possible. This policy outlines our shipping procedures, timeframes, and costs to ensure a transparent shopping experience.

1) Shipping Destinations

We currently ship to all addresses within the United States, including Alaska, Hawaii, and P.O. Boxes. At this time, we do not offer international shipping outside of the U.S.

2) Shipping Costs

  • Standard Shipping: Fixed rate of $4.95 for all orders.

  • Free Shipping: We offer Free Standard Shipping on all orders over $75.00.

3) Processing & Transit Time

To ensure quality, each T-shirt undergoes a professional inspection before dispatch.

  • Order Cut-off Time: 5:00 PM (PST) – Monday to Friday.

  • Handling Time (Processing): 1–3 business days (Monday – Friday). Orders placed on weekends or holidays will begin processing the next business day.

  • Transit Time (Shipping): 3–7 business days (Monday – Friday) via major carriers (USPS, UPS, or FedEx).

Total Estimated Delivery Time: 4–10 business days from the date the order is placed.

4) Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation email containing your tracking number. You can monitor your package’s progress directly on the carrier’s website. Please allow 24–48 hours for tracking information to update.

5) Shipping Address Changes

We are only able to change a shipping address if the order has not yet entered the processing phase. Please contact us immediately at [email protected] with your order number if you need to request a change. Once an order is shipped, we cannot redirect it.

6) Lost or Damaged Packages

Auczon Store by Creekview Santa Rosa, LLC is not responsible for packages lost or stolen after they have been marked as “Delivered” by the carrier. If your item arrives damaged due to transit, please contact us within 48 hours of delivery with photos of the damage so we can assist with a replacement.

7) Sales Tax

Applicable sales tax will be calculated and added to your order total at checkout based on the shipping destination, in compliance with state and local laws.

CONTACT INFORMATION

Auczon Store By Creekview Santa Rosa, LLC

  • Address: 23 Corporate Plaza Drive, Suite 150-88 Newport Beach, CA 92660, United States

  • Mailing Address: 23 Corporate Plaza Drive, Suite 150-88 Newport Beach, CA 92660, United States

  • Email: [email protected]

  • Phone: 949-644-3939

  • CA Entity File Number: 202016110506

  • Store Hours: Daily 10:00 AM – 7:00 PM (PT)